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Contact our compassionate team for inquiries, home healthcare consultations, or to discuss your care needs. We're here to support you and your loved ones.


37060 Saint Edwards Street, Newark CA 94560

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Frequently Asked Questions

Answers To Commonly Questions

What is home Care?

Home care refers to the provision of non-clinical care services delivered by professional caregivers in the comfort of an individual's home. These services are designed to assist with activities of daily living, offer companionship, and enhance the overall well-being of individuals who may require support due to aging, illness, or other life challenges. Home care focuses on personalized care plans tailored to meet the specific needs and preferences of each client, promoting independence and maintaining a comfortable and familiar living environment.

What Difference Between Home Care and Home Health Services?

Home care provides non-clinical or non-skilled care by professional caregivers, while home health services offer clinical or skilled care delivered by licensed nurses and therapists.

How do you ensure the safety and quality of care?

How Do You Ensure Safety and Quality of Care?

A: We ensure safety and quality through:

  1. Caregiver Training: Thorough training for skills.

  2. Background Checks: Rigorous screening for reliability.

  3. Safety Protocols: Strict measures for emergencies.

  4. Continuous Education: Keeping updated on best practices.

  5. Caregiver Matching: Thoughtful pairing based on needs.

  6. Emergency Response: Trained for swift action.

  7. Privacy Protection: Strict confidentiality standards.

  8. Feedback System: Open communication for prompt resolution.

Our commitment is to provide high-quality care with a focus on safety and client satisfaction.

What Areas you Covered?

We cover the following counties: Alameda, Santa Clara, Contra Costa, San Mateo, San Francisco, Sonoma and nearby areas.

Determining the Need for In-Home Care

If you observe signs of a decline in your loved one's ability to perform daily activities, it's advisable to consider in-home care. Our services are personalized and tailored to meet individual needs.

How to Getting Started Quickly?

Contact us by booking an appointment and within 24 hours, a comprehensive care assessment will be conducted by our trained home care professional.

What is your Minimum Hours of Service?

Yes, we require a minimum of four hours of service to ensure the delivery of quality care.

Do you accept Medicare? How do we pay for your services?

We do not accept Medicare or Medicaid. Payment options include Long Term Care Insurance and Private/Self Pay.

What is your Availability in Different Facilities?

Agents of Care services are available wherever a senior resides, including nursing homes, long-term facilities, retirement communities, private homes, assisted living facilities, and memory care.

Replacement for Unavailable Caregiver

In case a scheduled caregiver is unable to provide service due to emergencies, illness, or vacation, another trained and qualified caregiver will temporarily cover to ensure continuity of care.

Contact Us

41111 Mission Blvd, Suite 205, Fremont CA 94539